Terms of Service

Welcome to Redfern Distribution Limited.

Thank you for choosing Redfern Distribution Limited ("we," "us," or "our"). By accessing or using our website and services, you ("you" or "Customer") agree to comply with and be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, users, and others who access or use our services.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not access or use our services.

1. Account Creation and Eligibility

To use certain features of our services, you may be required to create an account with us. You agree to provide accurate and complete information when creating your account and to maintain the accuracy of that information. You are responsible for the security of your account and any activities conducted under it.

You must be at least 18 years old or the age of majority in your jurisdiction to use our services.

2. Products and Services

Redfern Distribution Limited provides a diverse range of products ("Products") for smaller independent retailers. We aim to offer carefully sourced, high-quality products at competitive prices. We reserve the right to modify, discontinue, or limit the availability of products at our discretion.

All descriptions, prices, and availability of Products are subject to change without notice.

3. Orders and Payment

By placing an order through our website or other channels, you are making an offer to purchase the Products in your order. We reserve the right to accept or decline any order, in whole or in part, for any reason. Prices are listed in GBP, and payment must be made in full before your order is processed.

We accept various payment methods, including credit/debit cards and other approved methods. By providing your payment details, you authorize us to charge your account for the Products you order.

4. Shipping and Delivery

We will make reasonable efforts to ship your Products in a timely manner, but shipping times may vary depending on location and other factors. Shipping fees are calculated at checkout and are the responsibility of the customer unless otherwise agreed.

You are responsible for providing accurate shipping information. We are not responsible for delays, lost, or damaged products once they have been shipped.

5. Intellectual Property

All content on our website, including logos, designs, product descriptions, and images, are the property of Redfern Distribution Limited or our suppliers and are protected by intellectual property laws. You may not use any content from our website without our express permission.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

8. Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our systems.
• Engage in any fraudulent or deceptive activity, including providing false or misleading information.
• Attempt to gain unauthorized access to our services or any related systems.

9. Limitation of Liability

To the fullest extent permitted by law, Redfern Distribution Limited is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products, including loss of profits, data, or business opportunities. Our total liability is limited to the amount you paid for the specific product or service that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Redfern Distribution Limited and its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, or expenses arising from your use of our services, including any breach of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective as of the date of posting. We encourage you to review these Terms periodically for any updates.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Redfern Distribution Limited
128 City Road, London EC1V 2NX
info@redferndistribution.co.uk
 

Thank you for doing business with us.